UC4 company description

Founded in 1985, UC4 Software is the leading provider of workload automation and IT process optimization solutions that ensure core business processes and enterprise information systems run faster, more accurately and without interruption. Through its global network of sales office and implementation partners, UC4 Software provides outstanding levels of service and support to more than 1,500 customers. For more information, please visit www.uc4.com

UC4 product description

UC4 Workload Automation Suite is IT process automation software that can be used to integrate and accelerate enterprise workload across an existing IT landscape. UC4 Workload Automation Suite is built on an enterprise scheduling platform that can be used to manage, monitor, control and synchronize business applications with IT infrastructure workload—create intelligent, automated end-to-end IT processes that span multiple applications executing on disparate operating systems. Non-invasive integration with strategic applications and IT system management tools—using proven and certified interfaces—ensures existing investments are fully leveraged at no risk. Dynamic dispatching and management of workload across enterprise servers maximizes performance, throughput and ultimately end-user availability of IT systems. UC4 Workload Automation Suite can drive processing based on calendars, events, dynamic data changes, message queues, database triggers, file arrivals, thresholds, resource availability and more. Complex dependencies across business applications, IT housekeeping jobs and operating platforms are managed automatically. Removing human interactions and reducing latency through advanced automation of manual tasks—from functional users keying forms input through to IT Operations staff handling a console alert—allows organizations to become more agile and flexible. UC4 Workload Automation Suite is designed to complement managing your business workload at all levels:

UC4 Workload Automation Suite Overview

From enterprise job scheduling, business application integration, data centre operations through to management services, UC4 offers organizations comprehensive, innovative workload automation solutions. UC4 Workload Automation Suite provides enterprise-wide control and visibility of all processes and resources that is unsurpassed in breadth of infrastructure coverage and depth of application integration. UC4 Workload Automation Suite allows users to dynamically provision IT resources in response to changing business demands. Access to historic performance data combined with advanced trend analysis tools allow enterprises to become pro-active and strategic in how they manage, monitor and control workload activities.

People Integration

UC4 Workload Automation Suite allows IT staff and business users to securely manage and monitor their activities through role-based views. IT Operations benefit from an intuitive tool that is quick to learn and easy to work while Production Control teams can rapidly configure and maintain complex automation processes. Application developers can utilize drag-and-drop, object orientation and rich APIs when integrating new solutions with workload automation. Business users can drive processing and check reports while senior management can track overall performance against end-user SLAs and governance directives from a digital dashboard.

Business Integration

UC4 Workload Automation Suite connects people, applications and underlying IT systems with workflow templates that map your business processes. Jobs are set to run when the required business conditions prevail and the necessary IT resources are available. All workload is monitored, all activity is logged, all exceptions detected and dealt with. All definitions are securely stored and administered in a centralized repository ensuring business process controls remain fully protected. While automating manual inputs, report checking and application integration reduces interventions, users remain in control receiving notifications whenever hands-on attention is required. Out-of-the-box template solutions to match ‘known’ business processes, such as financial period-end close, accelerate project implementations and speed time to value.

Infrastructure Integration

UC4 Workload Automation Suite offers comprehensive coverage for the operating systems, IT management tools and business applications your enterprise relies on as well as rich functionality that allows you to fully exploit these technologies. Cross-platform workload is dynamically managed and actively monitored on each target system. Enterprise-wide visibility from a central point of control as well as seamless connectivity to systems management tools simplifies data center operations. Proven interfaces to your ERP, CRM, HR, BI applications combined with open-API integration to custom and legacy systems automates information flow across your IT landscape and enables end-to-end process management.